Presentation: Making Progress

Hunter College relies heavily on its Hobsons CRM products to help students navigate through the enrollment process. In Fall 2015, we revisited this process and identified three major issues experienced by both staff and students: confusion about the process, difficulty in maintaining important information, and a lack of engagement at critical points in the cycle. This presentation highlights how we addressed these issues on our Hobsons VIP pages through a simple solution: the Progress Bar.

Additional Resources:

MyChoice Page for Freshmen

MyChoice Page for SEEK Freshmen

MyChoice Page for Freshman/Macaulay Honors

MyChoice Page for Transfers

MyHunter Page for Freshmen

MyHunter Page for Transfers

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